Terms of Service

Last updated: November 2024

1. Acceptance of Terms

By accessing and using Pokestackerz.com ("the Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Product Information

We strive to provide accurate product descriptions, images, and condition assessments for all Pokemon cards and collectibles. However, slight variations in color and appearance may occur due to different display settings.

Card conditions are assessed based on industry standards. Any notable imperfections or variations will be clearly described in the product listing.

3. Pricing and Payment

All prices are listed in USD unless otherwise specified. We reserve the right to modify prices without prior notice. Orders are not confirmed until payment is processed and you receive an order confirmation email.

We accept major credit cards, PayPal, and select cryptocurrencies. All payments must be made in full before orders are processed.

4. Shipping and Delivery

Orders are typically processed within 1-2 business days. Shipping times vary based on the selected shipping method and destination. We are not responsible for delays caused by customs or postal services.

All items are carefully packaged to ensure safe delivery. Additional insurance options are available at checkout.

5. Returns and Refunds

We accept returns within 30 days of delivery for unopened items in their original condition. Opened items may be eligible for return if they significantly differ from their description or are determined to be inauthentic.

Refunds will be issued to the original payment method within 3-5 business days of receiving and inspecting the return.

6. Account Registration

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

7. Intellectual Property

All content on the Website, including text, images, logos, and designs, is the property of Pokestackerz or its licensors. Pokemon and related trademarks are the property of Nintendo, Game Freak, and The Pokemon Company.

8. Limitation of Liability

Pokestackerz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our services.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at support@pokestackerz.com.